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Coronavirus Info

As Primalderm, we share the sadness of Coronavirus Pandemic with everyone else.

During this uncertain era, we do our best to continue Primalderm as functional as in the past.

Shipping Times

Our standard shipping time has not been affected by the Coronavirus Pandemic. We are able to ship products out from our warehouses on time. 

We constantly update our estimated shipping times according to reliable information from our shipping partners.


Since the beginning of Coronavirus Pandemic, we get the question if the viruses are carried with a parcel.

No, viruses cannot stay alive on cardboard for more than 24 hours.

All of our shipments take at least three days. So, there is no risk of ordering physical products because of the pandemic.

Source: https://www.health.harvard.edu/diseases-and-conditions/coronavirus-resource-center 

“Currently there is no evidence to support transmission of COVID-19 associated with imported goods and there have not been any cases of COVID-19 in the United States associated with imported goods.”

Source: https://www.cdc.gov/coronavirus/2019-ncov/faq.html

We Are Happy To Assist

You can always reach our Support Team via support@primalderm.com if you have any questions. We answer all mails within 24 hours.

We hope from the deepest of our heart that Coronavirus Pandemic ends as soon as possible.

Wish you health!